Privacy Policy – Kale Alti

Privacy and Personal Data Protection Statement

Privacy and Personal Data Protection Statement

The protection of the personal data of all of us is in the basic principles of KALE ALTI TOURIST ACCOMMODATIONS LLC and is the cornerstone in creating a relationship of trust and confidentiality with our customers.

The term personal data refers to any type of information or combination of information that characterizes you and by which you can be identified. Such information is telephone number, e-mail address, residential address, tax identification number, identity card details, equipment location data as well as data related to the use of our network and services.

The processing of this sensitive information is strictly regulated by the new General Regulation for the Protection of Personal Data (GDPR) but also by special legislation regulating their processing in the field of electronic communications (Directive 58/2002), which was incorporated into Greek law with Law 3471/2006.

You can read the relevant legislation in the links (GDPR & Ν. 3471/2006)

By the term processing of personal data we mean any kind of act or series of acts performed on your personal data or groups of personal data, such as for example collection, registration, organization, deletion, storage, adaptation or alteration.

The management and processing of your personal data serves specific purposes which are as follows:

Processing transactions with KALE ALTI TOURIST ACCOMMODATIONS LLC. That is, purchase of one of our services, information regarding our company’s products and services, management and satisfaction of your requests, issuing invoices.
Marketing. KALE ALTI TOURIST ACCOMMODATIONS LLC can use the data for marketing purposes, both its own and those of its third-party partners, subject to your consent.
Control of debts and in general control of the fulfillment of the legal obligations of the customers of KALE ALTI TOURIST ACCOMMODATIONS LLC.
Ensuring the quality of our services.
Network security. An IP address is a number assigned to your computer every time you access the internet. It allows computers and network service computers (servers) to identify and communicate with each other. The IP addresses from which visitors appear to originate may be recorded for information technology security and systems diagnostics purposes. This data may also be used in aggregated form in order to perform an analysis of website trends and performance.

The processing of your data is done only by KALE ALTI TOURIST ACCOMMODATIONS LLC and their communication to third parties is only done if this is necessary to fulfill the requirements of our customers, the comprehensive provision of our services and only when this is permitted and/or required by legislation. Such examples are the provision of your data to postal and transport companies or even to government agencies, always with the aim of responding to your requests and the legal processing of transactions between us. In some cases, personal data may be provided for the purpose of law enforcement by the respective government agencies and always in accordance with applicable legislation.

Your personal data is kept in the databases of KALE ALTI TOURIST ACCOMMODATIONS LLC at least as long as you are our subscriber. After the end of the provision of our services and as long as there are no pending financial or other matters between the customer and KALE ALTI TOURIST ACCOMMODATIONS LLC, the data is kept for as long as the applicable legislation defines and then it is permanently deleted. After the deletion of the data, the customer’s telephone number may be retained for the purpose of future communication of KALE ALTI TOURIST ACCOMMODATIONS LLC with him and only if he does not belong to the Register of no. 11 of his provider or has not objected to receiving calls from us.

If for any reason you need further clarification or wish to express your objection regarding the above, please contact us.

INFORMATION ABOUT COOKIES

At KALE ALTI TOURIST ACCOMMODATIONS LLC we consider it important that you know which cookies we use on our website and for what reasons we use them. Our goal is to provide you with the correct information as well as the best browsing experience on our website.

WHY DO WE USE COOKIES?

We use cookies to improve the operation of KALE ALTI TOURIST ACCOMMODATIONS LLC, your correct browsing, your easy connection and your smooth movement on its individual pages. At the same time, cookies allow us to present you advertising & educational content relevant to your interests and needs.

Cookies also help us to analyze how visitors use our website, how they navigate and where they struggle. In this way we can constantly optimize the operation of the e-shop and deal with any problems that may arise.

All information collected by these cookies is used only to improve your own shopping experience, the structure and content of KALE ALTI TOURIST ACCOMMODATIONS LLC.

WHAT ARE COOKIES?

Cookies are pieces of information in the form of very small text, they are stored in the browser you use on your PC, Smartphone & your tablet (Chrome, Mozilla Firefox, etc.), helping the more efficient operation of our site. Cookies in no way cause damage to users’ computers or files stored on them. The information stored in cookies is used for identification purposes & optimization.